Frequently Asked Questions
Find answers to common questions about our products, shipping, returns, and more. Can't find what you're looking for? Contact our customer care team.
We are a premium retail brand in Kenya specializing in body care, perfumes and home fragrances. Renowned for authenticity and quality, we offer a curated selection of global and local brands like Bath & Body Works, Lattafa, Afnan, Armaf, D'vine and The Gift Barn. Our mission is to help you feel confident through captivating fragrances and thoughtful gifts.
Visit us at The Greenhouse Mall along Ngong Road, Ground Floor in Nairobi. You can also reach us via Call, Text or WhatsApp on (+254) 0111 443 933 to place an order.
We are open Monday to Saturday, 10:00 a.m. – 7:30 p.m. Closed on Sundays. On public holidays, our hours are 11:00 a.m. – 4:00 p.m.
We stock a wide range of both global and local brands including Bath & Body Works, Billie Eilish, D'vine, The Gift Barn, Lattafa, Afnan, Armaf, French Avenue, Kenneth Cole, Mancera, Montale, Paris Corner and Versace. Our complete range of brands.
Our product portfolio includes body care, men's care, perfumes and colognes, candles and accessories, car diffusers, reed diffusers, smart home diffusers, room and linen sprays, laundry fragrance boosters, wallflower plugs and refills.
Absolutely! We deliver across Kenya and globally through trusted logistics partners. Delivery fees apply. Find out more.
Call, Text or WhatsApp us on (+254) 0111 443 933. Find us on Instagram @treasured_scents and visit our website www.treasuredscents.co.ke.
Still have questions?
Our customer care team is here to help you with any questions or concerns.