Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
Data We Collect
Name, contact details, and delivery address
Purchase history
Preferences (e.g., favorite scents)
Payment details (limited to transaction confirmations)
Conversations via WhatsApp/Instagram for order fulfillment
How We Use Your Data
Process and deliver your orders
Respond to your inquiries
Provide order updates and promotional offers
Improve our offerings based on feedback
E‑Commerce Disclosures
Instagram – you consent to us storing your order and contact information for processing.
WhatsApp Business – your messages may be stored in compliance with WhatsApp's business data handling policies.
Website (www.treasuredscents.co.ke) – data is collected via secure forms and protected with SSL encryption.
Your Rights (Kenya Data Protection Act, 2019)
Be informed of data collection
Access your personal data upon request
Request correction or deletion of your data
Withdraw consent for data use
Lodge a complaint with the Data Protection Commissioner
We commit to lawful, fair and transparent collection; purpose limitation; security of records; and notifying you of data breaches within legal timeframes.
Sharing & Storage
We do not sell or rent your data.
Information is shared only with trusted service providers (e.g., payment processors and courier companies) under confidentiality agreements.
Security Measures
We use secure platforms (HTTPS websites, verified business tools) to prevent unauthorized access.
Internal data is stored on encrypted devices with limited access.
Marketing Consent
You may receive promotions via SMS, email, or WhatsApp. You can opt out at any time by replying STOP or contacting us.
Cookies
Our website may use cookies to enhance your experience. You can modify your browser settings to block cookies if preferred.
Children's Privacy
We do not knowingly collect personal data from individuals under the age of 13.
Contact Information
Treasured Scents – All Things Treasured Ltd
(+254) 0111 443 933
The Greenhouse Mall, Ground Floor, Ngong Road, Nairobi, Kenya
Questions About Our Privacy Policy?
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.